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EE Web App Error Code

zisakjee
Contributor
Contributor

I'm currently getting the following error code (WJ921) when going on to the EE Web App. This means I can't log in or select any tv shows to watch on any of my devices.

zisakjee_1-1730916027567.png

 

 

 

6 REPLIES 6
DarrenDev
Ace Contributor
Ace Contributor

I can confirm that the TV service is currently down - it's being investigated. Sorry for the inconvenience.

Np - thanks for the update. 

andydenyer
Established Contributor
Established Contributor

Thanks - I've been getting the same error and it keeps asking me to log back in, so I just keep going round in circles! 🙄

Any ideas when this will be fixed? I'm trying to watch the football! 

When will it be fixed ? 

DarrenDev
Ace Contributor
Ace Contributor

Again, sorry for the inconvenience. Service was restored just before 8pm.