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EE TV Pro

Mike483
Visitor

Hi

I am looking to replace my old TV top box in favour of the EE TV Pro. I have two mobiles using EE and I have an account.

It states I need to have BT broadband to set up the pro box. I am at present using a third party broadband provider and ask can I purchase the EE TV pro box and use the mobile account to connect the box up.

Any help with this would be appreciated.  

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Mike483 : No, you need to have EE BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Mike483   You have to have EE broadband to have EE TV.      You can not get EE TV without EE broadband 

EE TV is also via your broadband to active and use that’s not possible via a different broadband provider 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Profile closed
Not applicable

@Mike483 

You can buy a BT or EE TV Box Pro from somewhere like eBay or CeX and connect it to any broadband provider you like.

You can then use the apps on the box and/or connect an aerial to use it as Freeview recorder.

What you cannot do is access the EE TV service itself and the IP delivered (streamed channels) in the TV Guide, unless you have an BT/EE broadband line and an appropriate EE TV subscription.

Plenty of people buy these boxes second hand, plug in an aerial and use it as decent Freeview recorder as everything works as it would on a BT/EE broadband line, apart from the streaming channels. 

Midnight_Voice
EE Community Star
EE Community Star

@Mike483 

What do you actually want? Have you got a TV so old it still needs a set top box?

In which case, you might want to look at upgrading your TV, which will pretty much give you all the apps you might need, as well as broadcast,

Or do you want to record as well? The split here is if you want to record the internet channels, most especially Sky Sports from Now, or just the broadcast stuff.

If you want to record the internet channels, you need EETV, and EETV needs you to have land-based BT or EE broadband.

But if not, then a Box Pro, in Aerial Mode, will record all the broadcast stuff you need, and will provide you with a range of apps, including Netflix, Now and Discovery+ that you can subscribe to individually, rather than via EETV, and get all their services to watch - though not record - live and on demand.

EETV is for people who want to pay one subscription, or to find all their live programmes in one place, the EPG, rather than having to go from app to app, or to record the streamed programmes in the EPG, or be lent a PVR, the Box Pro, rather than buy one.

If you can forego those four things, you can manage without EETV tolerably well. Some people even elect to choose the EETV AppleTV instead of the Box Pro, and forego recording anyway; though personally I don’t think we are quite there yet.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*