29-06-2025 01:02 PM
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the problem.
There is no pattern that I can identify about when this happens. I see other comments on this Forum about what looks to be the same problem so I am not alone.
I do not like the idea of electrical equipment out of control. Potentially this could be a fire risk.
Is there anyone with a full solution to this?
26-02-2026 09:21 AM
Unfortunately yes @Judd4 - the issue is still being investigated. The cause has yet to be found.