Hi DarrenDev,
Thanks for the update.
Like so many others here (and on other threads), I've been having the same problems since the last firmware update, a couple of months ago (everything was fine before that).
Smart Hub: 6 Plus (SH31B). Software: R4.26.3
Last week, for a few days, I thought the issue had been resolved, no dropouts. But yesterday it all came back with a vengeance, worse than ever!
My laptop dropped out at least a dozen times throughout the day.
Last night, my Now TV lost connection 4 or 5 time, mid-movie! Annoying, and very inconvenient. I have to manually reconnect, and that takes several minutes, and several attempts at re-scanning before my router is found, I then have to go through the whole re-connection process each time.
This morning, my laptop has lost connection at least 10 times within the past few hours. Sometimes reconnecting within a few seconds, usually takes a few minutes.
Throughout all this, the light on the front of my router remains a steady Aqua colour.
My laptop is only about 3 meters away from the router, my Now TV about half that.
I've tried all the suggestions, several times: switching off/unplugging for 30 seconds, switching off/unplugging for 5 minutes, factory resets, changing to 2.4GHz, changing to Comp setting, etc etc ... nothing seems to make any difference.
I think we all know by now that there was a bug in the recent firmware release, and that fixes are being tested ... but when might we reasonably expect to get back to the full uninterrupted service we're all paying for, and is there anything else we can do in the meantime?
Thanks.
