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Deleting multiple recordings at once

farmersboy
Visitor

‎12-05-2025 05:41 PM

So I've switched from BT to EE, and while the EE TV setup looks the same, the recordings section isn't. It doesn't present in a separate menu like BT used to, and it seems you can only delete recordings one at a time.  

Some of the functionality that the BT setup had seems to have been lost. 

Also, if I check my recordings library on the phone app, it doesn't who all the MotoGP recording from the weekend, but it does show a HIGNFY recording made on my BT box, and that was then deleted. 

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1 REPLY 1
zulu17
Prodigious Contributor
Prodigious Contributor

‎13-05-2025 12:19 AM - edited ‎13-05-2025 12:19 AM

Hi @farmersboy 

Were you previously using a BT (Humax) TV box eg T2100 , T4000 ?

If so there are differences  between those  and the Box Pro   (Sagemcom RTIW387 ) which was introduced by BT TV in June 2021 and has subsequently relaunched as the EETV Box Pro..

I believe you can delete  a series (containing  several  recordings)  as well as a single recording .

It sounds like your phone EETV app is still paired to your  (BT) previous box and not paired to your current EE box. You would need to go into Settings on the EETV app on your phone  Unpair and then Pair to your current box.

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