Control JVC Roku TV with EE TV remote control?

[steve1974uk]

I’ve followed the advice online from EE TV and unfortunately the EE TV remote control allows me to change the volume but not switch the TV on and off.

With my previous TV (Sony Bravia), pressing the on/off button simultaneously switched on both the EE box and the TV. That doesn’t seem to work with the JVC.

I simply don’t want multiple remote controls. One is enough. Can anyone advise what the problem might be, please, and how I solve it?  TIA.

[Rach_H · Accepted solution]

Hi @steve1974uk,

Welcome to the Community!

Are you following the steps on Pairing your EE TV remote with your TV help page when you're pairing it?

Could you also try pairing it through the TV settings under Bluetooth settings > Pair a new device?

Rach

[steve1974uk]

Of course I tried following the steps in that guide. They didn’t work, which is why I posted the query in the first place. Please read my post again.