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Glynis9
Visitor

How do I cancel a TV add-on?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Glynis9 : Phone CS & give 30 days notice. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Glynis9 : Phone CS & give 30 days notice. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
zulu17
Star Contributor
Star Contributor

The question and the current solution needs further clarification..

EE TV has TV Packages  normally on 2 year minimum terms - it also  TV allows addons to those TV package bases which are typically monthly addons which can be added or ceased throughoout the lifespan of the TV package.

The term addon is used in several places by EE and each contract/product has it own terms and condition.