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Cannot login to Now tv app

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Bazman64
Investigator
Investigator

‎19-07-2025 09:56 PM

I cannot login into the Now Tv app with my EE account email

can you please help me?

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1 SOLUTION

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DarrenDev
EE Product Expert
In response to Bazman64

‎20-07-2025 06:30 AM

Your Now TV account is currently on a hotmail.co.uk address - it looks like you've successfully logged in though, so maybe you resolved this last night?  If you still need help, please email eetvsupport@ee.co.uk including your account number and the email address you want to use for your Now TV subscription.

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Chris_B
EE Community Star
EE Community Star

‎19-07-2025 10:18 PM

@Bazman64   Click THIS and you’ll see you can choose forgot password or email address.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Bazman64
Investigator
Investigator

‎19-07-2025 10:28 PM

I can see I have a now tv account but it is not linked to my EE account for payment 

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DarrenDev
EE Product Expert
In response to Bazman64

‎20-07-2025 06:30 AM

Your Now TV account is currently on a hotmail.co.uk address - it looks like you've successfully logged in though, so maybe you resolved this last night?  If you still need help, please email eetvsupport@ee.co.uk including your account number and the email address you want to use for your Now TV subscription.