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Black Horizontal Line When Pausing or Fast Forwarding / Rewinding etc EE TV Pro

Declan90
Visitor

Hi

I've recently switched to EE with a TV Pro Box on my Samsung S90D TV (I don't have an alternative to test) I have noticed a black horizontal line (like a line of dead pixels) across TV programs when the overlay is visible, for example: when pausing, fast forwarding, rewinding etc

I haven't noticed the same in the main TV menus. The line is not present when the overlay disappears i.e. it isn't a line of dead pixels (which is what I was worried it was when I first saw it)

Anyone else?

Box is in aerial mode if that makes any difference

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

This is a known issue that is being investigated by YouView. There is no workaround at the moment - they'll release a fix as soon as they can.

View solution in original post

2 REPLIES 2
DarrenDev
EE Product Expert

This is a known issue that is being investigated by YouView. There is no workaround at the moment - they'll release a fix as soon as they can.

PaulB2005
Established Contributor
Established Contributor

I noticed this on my Samsung tv. Been meaning to bring it up but forgot. Grateful you did @Declan90