29-08-2026 09:02 AM
Can someone help please? I have an Apple TV box and when I watch tv the picture goes blurry then correct back to clear then drops back to blurry. I can’t watch Prime and Netflix either no issues. Does anyone have any suggestions.
check my broadband speed and it’s fine
thanks
29-08-2026 09:06 AM
I'm not sure if you're saying Prime and Netflix are fine or not? You said "can't" and then "no issues".
What you're describing would suggest a poor wifi signal or a poor internet connection speed. You say the connection speed is OK, which suggests the Apple TV isn't getting a strong enough signal.
The picture quality dropping is the Apple TV's way of adapting to the available internet bandwidth.