Another Netflix issue

[nfg]

Chose Netflix as a reward but still can’t access it. No text or email with a code (I have checked). How can I get access?

[Rach_H]

Hi @nfg,

Welcome to the Community!

We want to make getting your Netflix setup as simple as possible, so I'd love to help. Do you have an existing Netflix account that you're looking to link, or are you setting up Netflix for the first time?

Rach

[Gail75]

Experiencing the same issue also 

[Alex_H]

Hi @Gail75,

Is Netflix an inclusive extra as part of your mobile plan? If so have you visited ee.co.uk/netflix to try and activate it from there? 

If Netflix is included as part of your TV package, check your original order confirmation e-mail for activation instructions or login to your EE online account and you should be able to activate it via the Manage TV and Sport section.

Alex

[jamiejeffers]

No it's my Frist time 

[jamiejeffers]

Ok

[Leanne_T]

Hi @jamiejeffers 

Thanks for posting on the community. 

Do you have Netflix included as an Inclusive Extra as part of a mobile plan? If so, have you had a text message with a link to get set up?

If you have an EE TV package with Netflix as an extra, can you check the confirmation email, do you have a link to get set up? 

Leanne 🙂