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Community Activity
Playstation 5 £70 EE Giftcard
Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...
Order missing from my account
I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...
Roaming USA
Hi,My daughter has a sim only plan on my account and unlike previous years the new roaming charges are now in effect for her visit to the USA. EE say you now can't buy a roaming pass until you arrive in the USA whereby she'll receive a text... unfo...
Why do engineer visits take so long?
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
Scam
A friend of mine has been contacted and scammed by a Person impersonating or may be its his real name. he contacted her on whatsapp using this ee number +44 7982 380961 he has been asking her to pay an amount of 70K INR to customs in India saying tha...
Activate Discovery Plus
I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong?
Billing
Hi, When I select manage on the EE app I can't see my bill anywhere? I got a text saying my bill was due but when I follow the link to the website, again there's nothing about billing available? Totally lost
Cant use mobile to make calls in Greece
Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight. Once they trebled their roaming charges it all went to pot, maximum price ...
Terms of agreement
Where can I get a copy of the agreement I entered into on an upgrade/leaving phone call? I agreed terms on a share screen during g the call. Thanks for any help
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
