Poor service

Dz256 · ‎05-09-2022

Due to a fault in the area, we have a ping of 2289 across 4g and 5g devices. Time to move supplier

Schockwave · ‎05-09-2022

Welcome to the community,

Faults can arise, have you clicked on Network and Coverage checker to see if it is showing as a fault? You can also report it and receive updates:

https://coverage.ee.co.uk/coverage/ee

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_B · ‎05-09-2022

@Dz256 Any network can have a fault. Have you reported that fault via the link provided by @Schockwave no network is 100% perfect all the time issues do happen.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

bristolian · ‎06-09-2022

When did this issue start?