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I am receiving no service available emergency calls need to get service working

HolyGrail2023
Explorer
 
1 SOLUTION

Accepted Solutions
HolyGrail2023
Explorer

actually i resolved by re-registering EE as my provider not sure how it deleted in the first place 

View solution in original post

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@HolyGrail2023  Use THIS to see if there’s a network issue in your area.   Make sure you click the check status tab. 

You could try using Wi-Fi calling if you are connected to a router via Wi-Fi 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
HolyGrail2023
Explorer

thanks Chris i had done this before i raised a ticket to be more specific it states NO NETWORK REGISTERD for me i have removed an replace my sim and still get the same messgae 

Hi @HolyGrail2023 

Are you a PAYG or pay monthly contract customer? 

Is your device from EE? 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

its is a corporate account yes and EE is the provider 

James_B
EE Community Manager
EE Community Manager

Hi @HolyGrail2023,

Welcome to the EE Community. 🙂

Are you only having issues in one location or everywhere?

Can you make calls using WiFi Calling?

James

HolyGrail2023
Explorer

actually i resolved by re-registering EE as my provider not sure how it deleted in the first place 

James_B
EE Community Manager
EE Community Manager

Glad you got it sorted @HolyGrail2023 🙂

James