The EE Community

Voicemail issue

I am currently in Egypt. I have paid for the roaming bundle specifically so I can pick up my voicemail. However, I can access my voicemail but cannot get passed the 1st message. The options do not work. Thisnis the same when contacting customer servi...

Cant use mobile to make calls in Greece

Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight.  Once they trebled their roaming charges it all went to pot, maximum price ...

Contract

Hi , we have contacted EE as they say we signed up to a 36 month contract, they are saying they only keep phone transcripts for 12 months ? so can't prove we have a 36 month contract ? is that correct ? they can send us a copy of the contract but th...

Keypad digits not working during phone call

I cannot select a number on my keypad when given options during a phone call so I cannot ring EE with the problem. As I can't select a number for the option I want it cuts me off. Urgent as other calls I need to make too.

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

GB News not on EE

Ee TV parental controls pin

I have forgotten my ee TV parental control pin.  Does anybody know how to find this.

CPI increase and early upgrade

I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...

APP NOT Working and website givining errot

Having received a message and email saying my EE bill was ready I tried to see the bill. The Android app opens with Account closed and clicking on bills takes me to help pages. The website just gives a 'something' gone wrong' error when I try to acce...