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Being ripped off for my brand new iPhone 14

Kaos247
Visitor

Small business owner has told me a lie when he sold me a iPhone 11 that he had told me he had been over the phone and it was fine with me asking him about the phone being repaired or anything that would have the warranty invalid and he told me that he knows that the phone is fine because he had looked at the phone himself. So when I noticed something wrong with the phone as soon as I got home and changed it I had noticed that it had more than one problem that it had a few different things wrong with it so I’m asking for my phone back which he had purchased for his father along with the £120 cash also the faulty phone he has sold me for £200 and also the other £120 in cash.   He was convinced I was going to get my iPhone 14 reported stolen and that I had been stolen from b4 and that they had sold it to him. But as I told him I would treat him the same way as he would treat me and as he has not kept to  his side of the agreement I will now give him the opportunity to make right this situation and pass the phone back and I’ll give him his money and phone of his back to him and then we can go out separate ways and I can go and keep my iPhone 14 as I had nothing but trouble since I had sold my iPhone to the shop.  As he broke his part of the agreement with me then he has to face the consequences for his untrue actions and dishonesty he has shown so I will be having my phone back even if there is nothing you can help me with at all as it also has been fitted with other components that are not apple products that don’t belong in a apple phone.  He promised me that he has been over the phone and he knows it is all apple because his computer tells him exactly what the phone tells him when he asks for things.  

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Kaos247 

What exactly is your question.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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Chris_B
EE Community Star
EE Community Star

@Kaos247   What has this got to do with EE ?  If your got a phone yourself not from EE directly yourself then it has nothing to do with EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

@Kaos247 , You will have to go back to the person, who sold you the phone, there is nothing EE can do, nor does it have anything to do with EE. I understand you are agree, so are wenting your anger here, but that is what can happen when you go to a third party to buy something.

Not that I think anyone can help, but you could try “Rip off Britain”, also the fraud company, but I would first go back to the person, who sold it to you and see if you can reason with that person.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.