Usage abroad

[Gavottorro]

Hi how do I get my phone to work abroad ,going to Greece shortly , only asking as went to Italy not long ago and could not use phone whatsoever on any network ? 

[bristolian]

Text ROAMING to 150 from within the UK, to ensure full international roaming is setup.

[Gavottorro]

Tried that and got no reply whatsoever

Sent using the mobile mail app

[James_B]

Hi @Gavottorro,

Are you using a pay as you go or pay monthly plan?

James

[Gavottorro]

Pay monthly

Sent using the mobile mail app

[James_B · Accepted solution]

Hi @Gavottorro,

If you don't receive a response after texting ROAMING to 150, please get in touch with Customer Care so a member of the team can activate roaming for you.

They'll be happy to help. 🙂

James