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content lock

Nesamoningas7
Visitor

Hello. How can i unlock content lock please? Cannot find anywhere 

70 REPLIES 70
Shilly78
Visitor

How do I unlock contract lock

 

I went to Fleet EE shop theyy said call EE, call EE they say go to store as do not have credit card have debit card, stupid

Chris_B
EE Community Star
EE Community Star

@Andypow   The store should be helping you with this.  . Please read THIS   And show the store,  

IMG_1593.jpeg

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Andypow
Investigator
Investigator

I went into the store in Fleet, they could not do it, so do I now have to travel 20 miles to another EE shop? I was on contract for two years  and when it endeed went to PAYG until i decide what I want to do, now I may as well move to another provider.

you want me to go back to the store and educate them?

Christopher_G
EE Community Support Team

Hi @Andypow 

I'm really sorry to hear of your experience. As long as you have one of the listed, valid ID types they should be able to help you in any EE Store.

Chris

Pay as you go

 

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @Frozzy2024 🙂

How can we help?

James

Abou2
Visitor

Turn off content lock

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @Abou2 🙂

Please see EE - Content unlock.

James