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Community Activity
Switch 2 Order Missing
I ordered a switch 2 mario kart bundle in April and received no email but thankfully screenshot the confirmation with is EE- and then 8 numbers. Rang up customer service a week later and they confirmed that it has been ordered fine. Rang today as sti...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Resolved! Switch 2 - launch date delivery
Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.
HR Email or telephone number
Hi,I am an employee of EE and currently on sick leave. I am unable to access the internal system. Could someone very kindly please let me know HR email address or telephone number please Many Thanks
My EE login issues - still?!
Why can I still not login to My EE, after a week of trying to log in and download an invoice?I've been told to clear my cache, use a different browser - I've done all of these, and I still can't gain access to the account!Absolutely ridiculous!What i...
Resolved! Complaints
Does anybody know the complaints email address I'm having so many issues with ee staffs lies and service it's unbelievable, they've cancelled my bb and tv install so I raised a complaint about it but because I'm refusing to put in a new order for it ...
Data
Can I buy data for a ee pay as you go user if I amo O2.
Nobody can hear me on a phone call
Hi, nobody can hear me on a phone call, I've run all the tests on my phone and they all came back fine, I know my microphone isn't the issue and the other people's phones are all working fine too .. it's hella frustrating to be honest, I didn't know ...
How do i activate xbox game pass ultimate
Hello, As part of my broadband package I get 12 months of Xbox Game Pass Ultimate included at no extra cost. I have received the email confirming this but it's not clear on how I activate/redeem. The instructions say to log into my account to view my...
Coverage in Kingswood, Bristol
Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...
