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Think this is a SCAM text BE AWARE!!!

Maureen1234
Explorer

EE: We have failed to accept your last payment. You must update your details immediately via: [fraudulent link removed]  to avoid fines.

i am up to date with my payments by Direct Debit! Please be careful 😜😜😜

[Mod edit - fraudulent link removed, please don't share these directly in any posts]

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Maureen1234  Yes it’s a scam as EE wouldn't send you a link to change payment info.     If this was a text have you forwarded to 7726 ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Maureen1234  Yes it’s a scam as EE wouldn't send you a link to change payment info.     If this was a text have you forwarded to 7726 ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Maureen1234 : It's obviously a scam! The link in it is not even to EE (domain ee.co.uk). Browsers are already warning it's dangerous.

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Yes I have now.

Sent from my iPhone
Chris_S
EE Community Support Team

Thank you, @Maureen1234, I appreciate you taking the time to feed this back to us.

Chris S