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MB-no6
Visitor

‎14-02-2023 04:48 PM

received today saying  'we have updated your settings - restart your phone to activate'  is this legitimate or a scam. Have turned mobile off for now

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James_B
EE Community Manager
EE Community Manager

‎14-02-2023 06:50 PM

Hi @MB-no6,

Welcome to the EE Community. 🙂

Don't worry, there is no risk involved in restarting your phone. You'll receive these texts from EE from time to time when your network settings are updated.

James

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James_B
EE Community Manager
EE Community Manager

‎14-02-2023 06:50 PM

Hi @MB-no6,

Welcome to the EE Community. 🙂

Don't worry, there is no risk involved in restarting your phone. You'll receive these texts from EE from time to time when your network settings are updated.

James

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isallnamestaken
Visitor
In response to James_B

‎10-10-2023 02:25 PM

Is this a way of you saying you've upped our price plan?

 

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James_B
EE Community Manager
EE Community Manager
In response to isallnamestaken

‎10-10-2023 02:53 PM

Hi @isallnamestaken,

Welcome to the EE Community. 🙂
No, a settings update has no impact on your price plan.

James

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