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Text scam

21Holidays
Visitor

‎24-02-2025 10:02 AM

Received a text from 07396 733461 saying my payment had not gone thro and to update my information at ee-services-uk.web.app believe this to be a scam and reported it.

0 Helpful
6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎24-02-2025 10:27 AM

It is! It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_S
EE Community Support Team

‎24-02-2025 12:32 PM

Thank you @21Holidays I appreciate you taking the time to report the message.

Chris S

0 Helpful
ExtraE
Explorer

‎24-02-2025 03:11 PM

Received the same text from a different number today. They are probably masking their number. People should not click on the link, they will scrape any data they can from your phone. 

The site looks very good but asks for to many details. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to ExtraE

‎24-02-2025 05:32 PM

@ExtraE : Clicking the link will not do any scraping but answering personal details on the page it leads to will.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Gaul58
Visitor

‎23-03-2025 11:42 AM - last edited on ‎23-03-2025 03:17 PM by

Thanks for posting this... it saved me fearing I was being mugged by something similar from (so it said) xxxxxxxxxxxxxxxxxxx which came from mobile number 07396755786      22 Mar 2025 

[MOD EDIT - removed link from the public forum]

0 Helpful
Lesley_W
EE Community Support Team
In response to Gaul58

‎23-03-2025 02:16 PM

Hi @Gaul58 

Thanks for letting us know. If you forward the text to 7726, this will flag it for investigation.

Lesley

0 Helpful