Suspicious text

JoshLoweLufc · ‎26-03-2021

I had this text today which said:

EE: We were not able to process your most recent bill. Your EE services will be disabled unless your details updated via: [mod edit: removed to ensure safety]

I know it’s a scam but I googled the message and it automatically opened the link up so I logged in but stopped before entering my bank details.

the link itself is a genuine EE link and I’ve changed passwords now incase, anyone else had this?

XRaySpeX · ‎26-03-2021

It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

The link itself is NOT a genuine EE link. That domain, faked to look like EE, was only created today in USA. Browsers are already warning it's dangerous.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎26-03-2021

It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

The link itself is NOT a genuine EE link. That domain, faked to look like EE, was only created today in USA. Browsers are already warning it's dangerous.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

JoshLoweLufc · ‎26-03-2021

Okay!

I entered my email and password but then stopped at bank details as I knew that wasn’t right.
changed my passwords on my other accounts.

Leanne_T · ‎27-03-2021

Hi @JoshLoweLufc

Thanks for coming to the community and making other people aware of this scam message.

You have done the right thing changing your password for anywhere you use the same log in details.

If you do receive a message claiming to be from EE and you're not 100 % sure it's genuine, please send it to phishing@ee.co.uk for email or 7726 for texts as you have and this will be looked into.

For advice from EE in relation to scams and how to keep yourself safe, take a look at the following pages

Scams: Information about scams currently circulating article >

Spam and phishing - How to stay safe and report it article >

Thanks.

Leanne.