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Scammers posing as EE

Jm961
Visitor

So I got a call with someone pretending to be EE and trying to promote a "12 month 30 percent off dead" lol, tried to get me to change my password but anyway I wanted to know does anyone know the appropiate places to report these scammer numbers?

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Text CALL followed by the number who called, to 7726 (SPAM on your phone's keypad)

Example CALL 07973100123

XRaySpeX
EE Community Star
EE Community Star

What no. was it from?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
josie242
Visitor

did you give them your name because i just set up my broadband this morning, i’ve then had a call back this morning asking if my transaction was completed to which i said yes. 

then just now i’ve had missed calls they rang again, they said they were from EE because of my loyalties to this service i can receive thirty percent off, so fitted in with my day right? i gave them my name and date of birth then i sensed it wash fishy but is it too late? 

Christopher_G
EE Community Support Team

Hi @josie242 

Welcome to the community.

I recommend speaking with our Mobile Care team so they can flag this to your account and add some extra security. I also recommend speaking with your bank to explain what has happened.

Chris