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Scam

Jgwynne1
Visitor

‎12-12-2022 12:06 PM

I was called from 01668 509334 today by “EE” and they said I could have a discount on my current bill as I’ve been there for so long. They asked me to confirm my email which I did then the line went dead? Can they do anything with my email address? 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎12-12-2022 12:12 PM

Hi @Jgwynne1

I would suggest changing your email passwords as soon as possible, as a precaution. Did they ask for any other information?

Chris

0 Helpful
Schockwave
EE Community Star
EE Community Star

‎12-12-2022 12:13 PM

Hello @Jgwynne1 ,

Welcome to the community,

That certainly is a scam call, as it is not one of EE’s partner numbers.

I would suggest changing your password  for your email address, then you should be ok.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.