Is this a scam?

[swardrop]

Hi, I'm currently being phone by a Manchester number 0161 520 0037, saying they are EE and I'm being offered a 20% discount for 12 months for being a loyal customer, or a handset upgrade (I've only recently upgraded!). The caller doesn't appear to be in the UK (saying good afternoon when its morning, could be a genuine mistake of course). Is this genuine or a scam please? I'm sufficiently suspicious I've ended the call without providing any further information. 

[Schockwave]

Hello @swardrop ,

Welcome to the community,

I have just put the number in the browser to check, and it appears to be a scam, certainly not one of EE’s numbers, from what I can see. Well done for not giving out any personal information.

[James_B · Accepted solution]

Hi @swardrop,

Welcome to the EE Community. 🙂

As @Schockwave mentioned, that wasn't a genuine call from EE.

To report it, please text CALL followed by the number to 7726.

Thanks

James

[Tayfalco]

It’s definitely a scam because they have just tried to contact me claiming they’re three network.