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Scam email help

Senorbaz
Explorer

‎09-04-2026 09:12 AM - last edited on ‎09-04-2026 11:03 AM by

Good morning all, 

I received this just now. Is it a genuine EE/ BT email?

Regards

Screenshot_20260409_090434_BT Mail.jpg

 

John

Mod note: Image removed due to personal email address being visible

 

0 Helpful
3 REPLIES 3
manatarms84
Expert Contributor
Expert Contributor

‎09-04-2026 10:53 AM

That is not genuine, BT/EE would generally never get you to log in via a link in an email, also the lack of personalisation and the deadline are also classic scam attempts.
You can forward the email to phishing@bt.com - if you have clicked the link and provided any credentials then change your password. 

manatarms84
Expert Contributor
Expert Contributor

‎09-04-2026 10:55 AM

Also I would amend the screenshot to hide your email address

Senorbaz
Explorer
In response to manatarms84

‎09-04-2026 11:14 AM

Thanks you so mucg. I'll amend screenshot.

0 Helpful
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