Scam calls purporting to be from ee open reach.

Maureen481 · ‎09-01-2025

Has anyone had a call recently purporting to be from ee open reach lately?

Peter_W · ‎09-01-2025

Hey there @Maureen481, welcome to the EE Community!
Thanks for taking the time to stop by and query this too.

As @XRaySpeX has mentioned, EE and Openreach are completely separate companies, but you would sometimes encounter them as part of an EE Broadband installation.

We have a guide to all of the numbers that we would call from, so it's worth taking a look at this to see if these match the call you received today.

Occasionally we work with direct partners that get in touch to help promote additional EE products and services too, so it's worth checking out the numbers they call from as well.

Peter

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XRaySpeX · ‎09-01-2025

@Maureen481 : There's no such thing as EE OR. What no. was it from?

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Peter_W · ‎09-01-2025

Hey there @Maureen481, welcome to the EE Community!
Thanks for taking the time to stop by and query this too.

As @XRaySpeX has mentioned, EE and Openreach are completely separate companies, but you would sometimes encounter them as part of an EE Broadband installation.

We have a guide to all of the numbers that we would call from, so it's worth taking a look at this to see if these match the call you received today.

Occasionally we work with direct partners that get in touch to help promote additional EE products and services too, so it's worth checking out the numbers they call from as well.

Peter