Scam call

Evo66
Visitor

March 2026, Just received a phone call from 02033714467, claiming to be in the UK but sounded like an Indian call centre. Due to the EE / BT merge, he explained I need a new SIM and DPD would deliver it tomorrow. Sent me a text message to my number with a 6 digit PIN, which he said had been generated by the system, then asked for the PIN which I refused to give him. He got frustrated and hung up. Checked with EE and it’s deffo a scam !

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jak269
Visitor

Hi, also had this very same scenario but the number calling me was 02033714461. Told the caller I was very new to EE so already had the newest SIM card. He was very pushy and insisted I was wrong. I knew the minute he didn’t take “no, I have already got the most up to date SIM” for an answer that it was a scam call. Advised I wasn’t taking his call any further as I was suspicious of the legitimacy then he hung up. Reported to EE and BT and blocked number.