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Premium upgrade call

HarshaHanspal
Investigator
Investigator

Hello 

 

I got a call for upgrading my sim to premium I want to confirm that it is fake or real 

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

@HarshaHanspal : Who did they say it was from & what no. were they calling from?

What SIM plan do you have at the mo'?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

028 9163 7188 She asked some details and said now ur premium upgrade u won apple I pods after she started to ask bank details so I have doubt on it 

028 9163 7180 
028 9163 7058

028 9163 7238

they used 4 different numbers to call me

@HarshaHanspal , that certainly is not one of EE’s partners numbers, so looks like a scam, especially as she asked for your bank details. EE would not do this as they should have all your details, including bank details.

Hope you did not give out any personal details.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

It's a fake no. Report it to your network provider by texting CALL {space} The no. to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I just give some general details when she started to ask bank details I said same like you  ee already have my all bank details and I didn’t give any of me bank details .I just want to aware about it 

Thought I’d reply to this thread rather than post a duplicate with same experience. 

Definitely a scam, report to 7726 as per XRaySpeX’s advice above.

Similar call just now from 028 9163 7058 number you mentioned. Insisted they were from EE offering to save me money. Poor line. I said that’s strange because I’m already on a staff-only deal, immediately changed the story “ohh actually I am calling from the car phone warehouse company” 🤡

'@Ruffler interesting that they said they were from the car phone warehouse company, as they do not deal with EE anymore and have not for at least two or three years, so just as well you did not go ahead, sounds like another scam. Unfortunately  that is the way of the world nowadays.,

Just looked the number up and others have asked about those numbers, so definitely scam numbers.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Also just had the same type of call.

1 day after i started looking at broadband on ee, this is after i loged into my PERSONAL account. This is very worrying in its self. 

The offer was very tempting and i stupidly gave them quite a lot of personal info before i realised it was a scam.   The penny dropped when they wanted bank info and to take a £45 "refundable security deposit" for my upgrade. 

I have reported the number to 7726 but i want to know what EE is doing a out an obvious security breach?