New Scam

[stupot71]

Hi

I have had a run in with scammers

got a call from a Tavistock number offering me a too good to be true upgrade. Unfortunately for me i was previously searching the site for an upgrade and thought, wow EE's cookies are working well.

They got in my account and changed my password and email. Placed an order for an iPhone 13 max and messed with my phone plans.

realising I had been scammed called EE to block everything except I get a message from DPD you parcel is out for delivery!!! called again had that stopped

Then get an OTP from EE asking to verify my call to customer services! when I didn't respond I received 15 phone calls and a whatsapp call from a dodgy number with an EE logo

Calls were from Tavistock, Inverness and Bolton

beware

[Save]

Hi. 

Yes, I have notified the company, an investigation has been launched. The scammers did not have access to bank data, but they stole the phone.

[Leanne_T]

I see @Save 

Thanks for reporting this to us, this will be investigated and the team will get in touch once this has been done. 

Leanne.

[hsgledhill]

I had a similar call this morning from 07488 808130. I rang off when they asked the model of my phone, but I was already suspicious. Thanks for explaining where they were going with their “offer”.