Message from EE

CazzaKabb · ‎03-02-2023

Received a message saying I was moving house and need to contact ee to have continuous service. I am not moving house.

Chris_B · ‎03-02-2023

@CazzaKabb you need to call customer services about this to sort this out.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎03-02-2023

Is this for you home BB? You may have been slammed!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎03-02-2023

@CazzaKabb , @XRaySpeX means you may have been scammed, this could happen whether mobile or home broadband.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎03-02-2023

@Schockwave : No, I mean slammed! That is when someone puts in a application to take over your landline w/out your permission or knowledge. It could be their mistake in writing their addy or phone no. in a BB order. In such cases such a letter as sent to the OP is required to be sent to the householder by their ISP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP