Message from 24 9

1631 · ‎07-04-2021

I’ve had a text from 24 9 (looks like 249 until you click i for info) saying the following:

Thank you for using EE Broadband. We'll text you shortly for some feedback about your recent experience. All texts are FREE. To opt-out, please reply with STOP.

I wasn’t home at the time and had no access to any EE broadband so any ideas why this has come through?

Chris_B · ‎08-04-2021

@1631 Have you had EE BB installed ? It’s a genuine EE text

1631 · ‎08-04-2021

Nope. We had it installed months ago 🙂

Chris_B · ‎08-04-2021

@1631 EE are only just now enquiring about your experience with the broadband

1631 · ‎08-04-2021

the thing is...the broadband is in my partners name on his account not mine 🙂

James_B · ‎08-04-2021

Hi @1631,

Welcome to the EE Community. 🙂

Have you or your partner recently contacted EE regarding your broadband service on your mobile phone?

James

XRaySpeX · ‎08-04-2021

Maybe your partner nominated your EE mobile no. to receive the free boost due from EE BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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