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Is this text is genuine? If so then why isn't it mentioned on my EE account?

PenB1
Visitor

I have posted the message below. I do not really want to change what I have, and espevially did not want to click on a link from an unsolicited text, so logged on


but there is nothing mentioned in my account.

Hi *****. We've freshened up our SIM plans, which means we need to move you onto a new one on 29 September.

We'll automatically move you to a new 30-day rolling SIM plan with 125GB data, unlimited mins and texts for £16 a month.

Alternatively, move onto your online exclusive offer on a 24-month SIM Plan with 125GB data, unlimited mins and texts and free EU roaming - all for just £13 a month! Available online until 26 September. Tap here https://discover.ee.co.uk/******* to find out more. You can also choose to leave EE (but we really hope you stay).

Annual price changes and terms apply. Text STOP TO 2040 to opt out from all text message marketing.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@PenB1  It’s genuine.    There will be nothing on your account as you’ve received this information via text.  Your account only shows you your contact information not what is being offered.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.