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Is this a scam?

Tom21
Contributor
Contributor

Had a call from this number saying it’s EE and offering a money off my bill offer of £10. The reduced amount did not actually match what £10 off my bill would be so I asked them to email me details then hung up and blocked the number 

Is this a scam? Genuine call? 

I can’t find a email reporting facility on EE

[Mod edit: Removed potential PII from the title]

4 REPLIES 4
Tom21
Contributor
Contributor

From a number beginning 07365 

Christopher_G
EE Community Support Team

Hi @Tom21

I don't recognise the beginning of that number, so you're right to be cautious. I recommend filling in this scam call form, so that our partner 'Hiya' can investigate it further.

If you're worried about the call, please give us a call on 150, so that our customer support team can check your account history.

Chris 

Thank you for that

Unfortunately that form will not accept the scam number or my comments so it won’t let me submit.

Christopher_G
EE Community Support Team

That's strange, @Tom21 

Did you enter the number with no spaces/brackets? What error message do you get? Could you try filling the form in using a different device or browser please?

Thanks

Chris