Solved: Is this a scam ? - The EE Community

Just had this text msg through - is this genuine?

PIN:4xxxxxx Please provide this pin to the advisor you are speaking to in EE. Never give this pin to any other person calling you. If you aren't currently discussing your account with EE, please contact us now on 150 from your mobile.

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Hello @Kathrynred19 ,

Welcome to the community,

If you have rung EE and they have sent you a one time PIN code, then this is not a scam, but genuine, as they want to verify that it is you wanting to speak to them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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1 REPLY 1

Hello @Kathrynred19 ,

Welcome to the community,

If you have rung EE and they have sent you a one time PIN code, then this is not a scam, but genuine, as they want to verify that it is you wanting to speak to them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.