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Help in danger

Clara181
Visitor

I have been fruded, my phone cloned, facebook is a cheap copy,  cant get through to my work,  taken over phone, scammers are trying to buy order morrisons, tescos  and lots of devices on amozon

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Clara181  your phone has not been cloned the scammers have got your details i.e. your login details for all the accounts that you mentioned you need to change your password for all of these.  you also need to contact these providers and inform them what is happening.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Rach_H
EE Community Support Team

Hi @Clara181,

Welcome to the Community!

We understand how concerning it can be to be the victim of fraud, and we want to help. The steps suggested by @Chris_B are a great first step, and we'd also recommend reaching out to our team so they can ensure that your account is protected, and your bank for the same reason.

Rach