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Fake email

Lisa441
Investigator
Investigator

I received a fake email saying I owed money. 

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Lisa441 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Lisa441 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to EE by forwarding the email to phishing@EE.co.uk .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I knew it was a scam straight away. I have never clicked on any links in the passed, always report them.

The link says ‘you can make a full or part payment. The other link says ‘My EE’. 

 

 

James_B
EE Community Manager
EE Community Manager

Thanks for reporting it @Lisa441 🙂

Have a great weekend. 

James

Jennifer79cross
Visitor

I received a lot of fake emails saying I owe money as my account is overdue what do I do with them or where do I send them to help catch who’s doing this

 

Leanne_T
EE Community Support Team

Hi @Jennifer79cross 

Thanks for coming here. 

If the suspicious emails refer to EE, please forward them to us at: phishing@ee.co.uk.

For full details please see our Online Security: Avoid and Prevent Scams, Help page. 

Leanne.