20-05-2025 07:35 AM
Just had the below email, all logo'd up with EE and BT logos but presume this is a scam? If I press reply it goes to broadband.trials@bt.com
Hey there! We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like yourself. We’re due to begin a new trial aimed at improving our customer’s home Wi-Fi experience. As a valued customer, we’d like to invite you to take part in this trial. Register your interest by using the opportunity link at the bottom of this email. You’ll need to create a new user id on our trial system and then complete the expression of interest survey. Real customer feedback is the best way to understand if the new enhancements give greater stability and reliability for your home Wi-Fi connection. What's The Trial For? Here's a sneak peek of what you'll be helping us with: 🚀 Enhancements to existing equipment 💻 New software and features 📶 Assessing Wi-Fi improvements What's In It For You?
Excited About Helping us Shape the Future? Hurry, spaces are limited. |
Capability Readiness Team
This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you.
We monitor our email system, and may record your emails.
British Telecommunications plc
Registered office: 1 Braham Street, London, United Kingdom, E1 8EE
Registered in England no: 1800000
20-05-2025 12:02 PM
@Torkijo , I have just put the link into my browser and it appears legitimate, I very much doubt it is a scam. Just clicked on links there and they work, so cannot be a scam.
20-05-2025 12:02 PM
Probably a genuine enquiry/invitation to register for an upcoming trial but clearly if you are concerned about following any links and registering or have no desire to participate just ignore.
20-05-2025 12:20 PM
Hi @Torkijo
You are right to be weary of emails like this as there are a lot of scam emails going around.
However, I can confirm this is a legit email about a trial.
Thanks
Ritu
20-05-2025 01:23 PM
while it’s best to also side on caution I find it quite funny that the last part of the email states about not being allowed to share this email with anyone. Goes to proceed to post on a public forum.
20-05-2025 10:18 PM
@Chris_B To be fair to the original poster this appears to be an invite to them to join a trials group, the poster at this point in time will not have read/signed up to any trials group T&Cs about confidentially of any information supplied to them in the email.. As the invite was not expected they questioned whether it might be spam/legit.
21-05-2025 06:07 AM
@zulu17 🤦