Ee refrence number confusion

[Me24711]

Received a email from ee saying i updated my contact details after ordering a tv really confused because i never updated my contact details just ordered a tv got one confirmation about the tv and another confirmation about the number update with a reference that no one can tell me what it is actually for?64DF85694569801C220F1EE4 How do I find out what it’s for?

[Rach_H · Accepted solution]

Hi @Me24711,

Welcome to the Community!

We don't want there to be any confusion around your contact details, so if you reach out to our team they can take a look and get this checked for you.

Rach