Dark web security does not work

[XanderMooib]

Hi! The dark web security does not work. It does not load completely . It keeps on saying ‘loading’. Or it states there is something wrong. Or an empty screen. Is it possible to fix this? Kind regards, Xander

[Lesley_W]

Hi @XanderMooib 

Welcome to our community.

Is this the first time using it or has it worked as expected previously?

Lesley

[TerryW2]

I have the same issue. Dark web results continuously loading. This started after the app was updated.

[Linzi_H · Accepted solution]

Hi @TerryW2 

Welcome to the community.

I'd suggest deleting and reinstalling the app to see if this makes any difference. If things don't improve, then please reach out to our team directly so they can help further.

Linzi 

[Chris_B]

@TerryW2  You can always use this website as this is exactly the same thing,  

https://haveibeenpwned.com