Content lock

D2023 · ‎21-07-2023

Ii don't have a bank card to unlock content lock is there any other way too do it

Northerner · ‎21-07-2023

Hi @D2023

You'll need to take some ID into an EE store to prove you're over 18.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎21-07-2023

Hi @D2023

You'll need to take some ID into an EE store to prove you're over 18.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

rachelporter · ‎09-11-2023

i’ve done this and they turnt me away and said they can’t do it? what do i do!!

Katie_B · ‎10-11-2023

Hi @rachelporter.

Are you a pay as you go or pay monthly customer?

Katie

rachelporter · ‎10-11-2023

i get monthly packs

Katie_B · ‎10-11-2023

As a pay as you go customer the ways to remove content lock are by either giving us a call with a credit card available or by visiting your local EE Store with photo ID @rachelporter.

Katie