Can’t access adult content
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11-01-2023 02:41 PM
Can’t access adult content
Solved! See the answer below or view the solution in context.
Accepted Solutions
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11-01-2023 02:48 PM
@acamladenovickg : Are you on contract or PAYG?
Follow Switching Content Lock OFF or ON if you are on contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-01-2023 02:17 PM
Can’t access adult content
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11-01-2023 02:48 PM
@acamladenovickg : Are you on contract or PAYG?
Follow Switching Content Lock OFF or ON if you are on contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-01-2023 08:08 PM
PAYG
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11-01-2023 08:17 PM
On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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17-01-2024 11:04 PM
Why
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18-01-2024 07:47 AM
Hi @biniam3
The content lock is there to protect younger users. If you would like to remove it, check out this 'How Do I Turn On Parental Controls on My Device?' help page.
Chris
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31-03-2024 12:31 AM
I want to access adult content I'm 42yrs old I wanna sort it out now plz can u turn it off so I can visit these sites plz help me plz thanks Mr m thorpe
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31-03-2024 12:33 AM
Plz I want to visit the adults sites I'm 42yrs old plz can u resolve this plz for plz thanks Mr m thorpe
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31-03-2024 12:41 AM
Read the previous answers from @XRaySpeX and @Christopher_G
They already gave you all the details you need to be able to watch your 'adult' content 😉

- Parental Controls in Mobile Broadband
- 4 Months Without Account Access or TNT Sports – No Resolution from EE in TV
- Access adult content ie. Content for 18 yrs or older in Mobile Broadband
- Hd channels not working in TV
- Onboarding EE Full Fibre Newbie - Worrying Hiccups At Order Confirmation Stage in Broadband & Landline