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Call from "EE"

andyroscoe77
Explorer

I just had a call from someone purporting to work for EE, wanting to reduce my bill by 30%.  The number calling was 0118 328 7134 - is anyone able to verify whether this is genuine please?  I'm tending to think that if it looks too good to be true, it almost certainly is.

7 REPLIES 7
Schockwave
EE Community Star
EE Community Star

Hello @andyroscoe77 ,

Welcome to the community,

That number is not one of the numbers that is from EE, so probably not from EE. I certainly would not give any personal details to the person calling you, could be a scam.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Linzi_H
EE Community Support Team

Hi @andyroscoe77 

It's always best to double-check these things! Just to add to @Schockwave's advice, you can see our Direct Partners information HERE.

You can also visit our page How To Avoid And Prevent Spam to report the number that called you for investigation. 

Linzi 

XRaySpeX
EE Community Star
EE Community Star

Report spam calls to your network provider by texting CALL followed by the calling no. to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
andyroscoe77
Explorer

Thanks all 👍

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jillfc
Visitor

I just had a call from this number saying from EE ,020 3287 5785.

wanting me to upgrade and giving me 40% discount on bill 😡

XRaySpeX
EE Community Star
EE Community Star

@Jillfc : It's a fake no.

Report spam calls to your network provider by texting CALL followed by the calling no. to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP