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Call from 01914290925

Tom2051
Visitor

Got a call of this number 01914290925 saying they were EE trying to sell me broadband,  they knew what contract I had and sent me a code that came from ee. Is it a scam?

5 REPLIES 5
Rach_H
EE Community Support Team

Hi @Tom2051,

Welcome to the Community!

This isn't one of the numbers our partners would call from, so it is certainly worth being cautious. I'd recommend giving our team a call, just to ensure your account is protected.

Rach

XRaySpeX
EE Community Star
EE Community Star

But it's only 1 no. away from Inspired's no. Could just be a mistype.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
hygiu
Visitor

I received a call from the same number asking for a code sent to my number from EE then I get another text saying "Thank you for passing security to access your account". Really dodgy, been trying to get in touch with EE but it's impossible, the entire phone line is a bot with preset options nothing related to fraud. The phone number isn't listed on EE's partner list or whatever.

I've probably been hacked and defrauded yet its impossible to connect with EE, absolutely ridiculous.

Lesley_W
EE Community Support Team

Hi @hygiu 

Welcome to our community.

I'm sorry you're having trouble getting in touch with our team, I understand needing to speak to someone as a matter of urgency. 

You can select the option to speak about your account to raise this. But any guide would be able to help with this regardless of which option you choose. 

Lesley

Bellissimo195
Visitor

I got this today as well.  I got really suspicious when he said that I would have to do a few things in my phone to verify my account.  Told him to call back - number now blocked