BT text

[ALB16]

Hi 

I have just recieved a text from "BT" saying  " Hello. BT here. Thanks for passing security to access your account. If this wasn't you please give us a call on 0800 800 150. 

Googled number, seems to be genuine. But I'm still not sure what to do. I find the wording of the text odd.

Anyone else had this text?

Thanks. 

Angela 

[Leanne_T]

Hi @ALB16 

Thanks for coming to the community. 

Do you have an existing BT account? 

If so, have you called customer care to get the text looked into? 

Leanne 🙂

[Wardsj]

Hi,

was this real or a scam please as I have one! 

Thank you

[Ali_A]

@Wardsj 

Welcome to the Community!

Do you have a BT account at all? If so have you contacted BT Customer services at all recently? 

The text message is a legitimate notification message sent from BT when a customer calls in, just to confirm. 

If you have a BT account but have not contacted BT Customer service, please give them a call on 0800 800 150 to discuss the message you have received. 

Ali