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Age verification

Mrchq
Visitor

How do I change my age verification on the app? I have ID 

7 REPLIES 7
Northerner
EE Community Star
EE Community Star

Hi @Mrchq 

You need a credit card or you can take ID into any EE store.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

Are you on contract or PAYG?

Follow Switching Content Lock OFF or ON if you are on contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Serghei4
Visitor

How do I change my age verification on the app? I have ID

Christopher_G
EE Community Support Team

Hi @Serghei4 

Welcome to the community.

Are you on a contract plan or pay as you go?

How do I turn on parental controls on my device? | Help | EE
Chris

Apostolkostadin
Explorer

[Mod edit: please don't post personal information on the community]

Katie_B
EE Community Support Team

Good morning @Apostolkostadin

The information you have posted has been removed from the community as it contained personal information. 

Are you looking to complete age verification? if yes, are you pay as you go or pay monthly?

Katie

Apostolkostadin
Explorer

 

16816581935845210119073692633245.jpg

[Mod edit: Image rejected as it contained personal information]