Access internet security on my 4gee dongle?

pt89 · ‎12-01-2023

XRaySpeX · ‎12-01-2023

What's the problem? Please explain your issue & circumstances in greater detail so we may be able to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

pt89 · ‎12-01-2023

there seems to be internet security on my BT EE 4g mini hub preventing me from accessing some apps on my smart tv. Can you advise how I can filter my internet security options?

Leanne_T · ‎13-01-2023

Hi @pt89

Thanks for coming here.

What happens when you try and access the apps on the TV, do you get an error message?

Leanne.

pt89 · ‎13-01-2023

The apps can be accessed but the content / programme won't stream, it just buffers or cancels out. Any ideas?

XRaySpeX · ‎13-01-2023

That's not security; that's just performance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP