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Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
Phone number disconnected
I'm having simular issue. But have received no text or email to say its being disconnected. Been receiving texts fine until tonight. Iv topped up money taken but still can't do anything. Saying I don't have enough credit or just not sending. [Mod edi...
A new document for your (Insert name of Phone) device agreement is available
I have ordered a new phone and received a text message teeling me to check a document I have been sent.I log in - using chrome on a home Computer, NOT the app - and cannot see any documents att all, anywhere.I checked the forums and a previous soluti...
Resolved! One touch switch and installation / activation dates?
I have just completed the OTS from virgin media.I did this online and was expecting to be able to choose an install date / activation date but there was no option.What is the process? I have an email from virgin media saying the switch date is in 2 w...
New Sim
I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer
Contract
Can you please tell me when me contract is up
Early cancellation fee
I moved from EE to Lycamobile in November without realising my contract had just renewed with EE. Bad service from Lyca so decided to move back to EE but trying to cancel with Lyca has been difficult and I am still awaiting my PAC code. EE were awa...
Can’t receive text or send text messages
Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.
