transfer number to EE

[makotom]

i applied to transfer my old number to EE this Friday. The email says it will take 24 hours, but until now, it's already 2 days. I still haven't received my new SIM card, and my mobile network is still showing my old one. Does anyone know how long I should wait for this?

[bristolian · Accepted solution]

A new EE SIM is usually activated when you first put it into a phone and switch that phone on.

A PAC - which is used to port a number in from another network - is actioned the working day after you submit it.

Your post reads as if you've ordered a new SIM but haven't received it yet. In which case your existing SIM will still be active on your current provider until your new SIM is activated and PAC actioned.